Effective, efficient service, without compromise
Well-defined SLAs with regular reporting
Single point of contact for feedback and assistance
Expert industry advice without judgement
When you engage with Piksel Group, we assign you a Service Delivery Manager. They become your main point of contact and you can expect them to provide:
Your Service Delivery Manager quickly becomes an expert in your business domain and market. As a result, they'll always understand and prioritise your business needs.
Our ethos of professionalism and flexibility ensures that:
ITIL is the best practice standard for the delivery of IT services. All of our Service Delivery Managers are well versed in establishing and managing the full range of support processes. These include:
As established in ITIL 4, our Service Delivery Managers also champion modern IT and DevOps trends, using the power of automation to boost your business processes.
At Piksel Group, no matter your business industry or requirements we provide the highest quality, tailored technology experience possible.
Get in touch today to find out how your business can benefit from our technology and services.