Our Digital Experience Layer is designed to provide you with a quick and convenient way to start a digital service.

It allows you to leverage your legacy platforms and preserves investment while providing the ability to define and plan for IT transformation.

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Omnichannel Experience

The DEL can support you defining the most relevant customer journey for your customers no matter the channel or device they use.

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Pure Digital Customer Engagement

Enable your customer to interact through personalized digital channels (digital sales, e-care).

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Ready to support B2B & B2C Markets

The DEL natively supports both B2C and market segments.

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Personalized Content Messages Offers

The DEL helps to define the content, services and messages you want to present to your customer.

 
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Business Driven & Fast Time to Market Catalog

The DEL allows you to define and present catalogs that are not limited by legacy platform.

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On-boarding & Eshop

Full support for the digital onboarding of new customers, subscriptions to new services or upgrades to current ones.

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Self Service Tool

The DEL comes integrated with our Self-Service platform, a mobile-first solution for service management.

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Ready to Support Your Physical Shops

Support with all other non-digital channels that will ensure a consistent UX and that will reduce time2market.

 

8 Reasons to choose the Digital Experience Layer

  • Omnichannel
  • Customer Centric (Mosaic)
  • Increases revenue opportunities (Upselling and Cross Selling)
  • Flexible
  • Efficient (Cost Reduction)
  • Driven by agility
  • Secure & Scalable
  • Best in class
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Get in touch

 

To learn more about our solutions and services, check out our industry-specific subsidiaries or drop us a line here.

Get in touch